Facebook Tip – Three Real Solutions For Fan Page Notifications!

January 21, 2011 · 23 comments

in Facebook

Facebook LogoFinally!

Actually, this isn’t all new-news as I’ve been sitting on and extensively testing two of these services, but the arrival of the service by Hyper Interaktiv (who has an incredible reputation in the Facebook community) is reason enough to rush a post.

If the lack of email notifications of activity on your Facebook Fan/Like page has drove you nuts …. now there’s some solutions.

I’ll flush this post out later but I suggest you start with the new Hyper Interaktiv application today!

1. HyperAlerts (By Hyper Interaktiv) – very few downsides given that they do not even require access to your account.  You can add as many alerts as you like, and even multiple alerts for the same page. I can think of a technical limitation (or two) that may affect this service, but get your hands on it anyways, its going to help! Totally Free.

2. Postling – A solid, dependable notification service (give or take the Facebook technical limitations that hiccup these things from time to time). Free and Pro plans. The Free is all most people will need. However they have a very comprehensive management platform that is lovely for major businesses.

3. There is also the Fan Page Notifier app (which I have not used extensively) and Page Notifier app. The Page Notifier app is not free… however it is one of the few tools available that can pick up when people comment on videos, photos, and other media that may be out of sight and not easy to see they’ve commented. That makes Page Notifier fairly special among these applications and it has been worth the money to me but not necessarily essential to get started with particularly if you haven’t uploaded any media just yet!

There’s also Google alerts which isn’t reliable but can make a useful fallback solution. (Set it up with this search string: ago site:http://facebook.com/yourusername )

For even more hot facebook tips be sure you’ve joined me at http://facebook.com/AskKim and be sure to keep an eye out for my upcoming Facebook for Business training course!

Kimberly Castleberry
Your Partner In Online Success

Editing Post to add:

PS: Check the comments for the reference to NutShellMail (thanks for the headsup from Michelle Quillin) for a FOURTH solution as well. I’m currently testing all of these side by side… I will say that NutShellMail has the “prettiest” email delivery, in the most streamlined manner as long as you do not mind enabling heavy graphics in your emails (creates some slow loading/high-data for checking via cell phone).

 

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{ 23 comments… read them below or add one }

Michelle Quillin January 21, 2011 at 10:34 am

Kim, thanks for the review of the Facebook Page notification tools!

Per suggestion by another social media professional, I’ve been using NutshellMail to monitor New England Multimedia’s social media profiles for a few months now. Have you heard of it? NutshellMail sends notifications to your email inbox as many times a day as you choose, and covers more than Facebook. Definitely check it out! (http://nutshellmail.com/)
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Kimberly Castleberry January 23, 2011 at 5:07 am

Thanks Michelle, I had not yet heard of NutShellMail but you better bet I’m going to look into it! Appreciate you sharing about them and that you’re enjoying them. Its really useful to know what other people are having results with for sure!
Kimberly

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Beth Wiles January 21, 2011 at 12:11 pm

Hi Kim!

Thank you for such helpful information! It took me a while to figure out that I was not receiving alerts, so felt I had to ‘babysit’ my fan pages, for fear I would miss a post and offend one of my fans.

It is awesome that you’ve taken the time to test drive these and find the one that you feel works best. I’ve set up an account with Hyper Alerts right away! Thanks again! I’ll re-post this to share for others to see.

~ Beth

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Kim Jensen January 21, 2011 at 3:29 pm

cool stuff miss kimmy! lovin you and your fan-freaking-tastic-brain!
Which one do you prefer?
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Brankica January 21, 2011 at 4:18 pm

Hm, interesting stuff, Kim, you always rock with these kind of tips.

I am still not annoyed (completely) with the lack of notifications but they would come in handy. I am surprised that the FB team missed this one. Or maybe they have a reason why they did not do it.

All the updates and new (annoying) profiles and they don’t do something this important…
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Ileane Smith January 22, 2011 at 9:29 am

Hey Kim, thanks for sharing these Facebook apps. I found a Chrome Extension called Yoono that you might find useful for tracking notifications also: https://chrome.google.com/extensions/detail/jkkenjlnjfemconejajakbijbheoffli

I don’t have a live Fan Page on Facebook, so I haven’t tried it for those notifications yet, but Yoono has a great YouTube interface you’ll have fun playing with.

btw – I really appreciate your support for my entry in the personal finance contest. That’s super cool of you.
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Alex January 22, 2011 at 4:53 pm

Great tips , Kim!

Facebook should really look into this, I think we should all drop a suggestion somewhere.
Not having a reliable and builtin feature to keep up with what your “fans” it’s something pretty annoying.

And although I am not an avid user of facebook I do think this is something that facebook should look into.
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Cheryl VanOrnum January 22, 2011 at 11:36 pm

Great information Kim! Notifying Fan Page owners would be a great addition….I did read that they are now testing filters on fan pages…interesting stuff. Here’s the article: http://www.liveworld.com/socialvoice/2011/01/20/facebook-confirms-structured-test-of-top-posts-filter/

Thanks for the great tips :)
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Kimberly Castleberry January 27, 2011 at 5:58 am

Hey Cheryl, yes thats one of many things they are beta testing that would be interesting if it arrived. However, since I do not favor the current “by page only” filter as a default filter – since it hides fan engagement which breaks social proof, I’m not real sure what I think about this possibility of a top news filter. I actually saw it on my page for all of about 30 minutes before it went poof. They do beta testing on the live server so oddly and so sporatically that its always interesting. I wonder if it will pass their beta team and arrive. I’m sure it wont get as much negative backlash as the landing tab stuff they were testing did when they took the tabs away! Wow was that ever a scream!
Thanks hun!
Kimberly

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Soren Egstrup January 23, 2011 at 7:17 am

Really great stuff Kim, just as I am looking more into fan pages on facebook.

Thank you so much for sharing this.

~Soren
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Are Sundnes January 24, 2011 at 1:16 am

Hi Kim, and thanks for your review!
Just wanted to let you know that our company is called Hyper Interaktiv – not HyperArts :)

All the best!
-Are

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Kimberly Castleberry January 27, 2011 at 5:20 am

Hey Are and thanks for stopping in… got the confusion fixed! That’ll teach me to blog when I’m tired! Can you comment on whether your offering is considered a finished product or whether you plan to develop on it further?
Kimberly

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Coach Freddie January 24, 2011 at 1:40 pm

Hey Kim,
I just started using Postling and it’s working great so far. And thanks for the other tips. I’m glad I dropped in.

Coach Freddie
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Kimberly Castleberry January 27, 2011 at 5:02 am

Hey Freddie, thanks for the feedback! They’re a solid company and I don’t know of anyone disappointed in them. It’s always good to have options though and hopefully this gives you some ideas! Thanks again!
Kimberly

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Gavin Mountford January 25, 2011 at 6:17 am

Hey Kim, what did you use to create your author bio box at the bottom of each post? I like it and it stands out.

I’m going to sign up to Hyper Alerts because that is one thing I don’t have on my Fan Pages. I usually just go in to check on updates and posts every day and reply to everything all in one batch so I can focus on content creation as much as possible.

I just wanted to take this opportunity to congratulate you on a very powerful blog, excellent social media presence and a great weekly newsletter :-) It’s one of the only newsletters I like to read!

Keep up the good work and speak soon,
Gavin
P.S. I’d still like to speak with you about a few things so drop me a message through FB or email and let me know what time/day works best for you.

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Kimberly Castleberry January 25, 2011 at 6:56 am

Hey Gavin, there are several plugins that create author boxes. I actually simply added mine to my blog theme code (in my case the custom_function and custom.css or thesis) could be added to any theme really but for many people its going to be easier to use a plugin. They could be styled any way. I’ve got it picking up the bio/blurb from my user profile.

I got to say I’m liking the look (and multiple social site integration) of the NutshellMail.com that Michelle recommended. Going to be fun to write up a review soon. I won’t be giving up the (paid) facebook application though that keeps an eye on comments on my media (pictures/videos/etc) as that is something most tools cant babysit and I get tired of stumbling across a video that someone browsed and commented on and I missed it by two months! I hope one of the other tools will figure out how to do this soon too (very likely but not easy).

Thanks so much for the compliment on the site and the newsletter. I like to think its skimmable enough that people are able to quickly find what post of the week is likely to be helpful to them. I write a lot and I know not everything is relavent to every one but usually something from the week will catch someones eye.

Thanks again Gavin,
Kimberly
PS: Sent you a FB message and tweet to see if you were still around this morning and if I could catch right up with you on skype but it appears you may have logged.

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Mavis Nong January 25, 2011 at 5:27 pm

Hi Kim,

Thanks for sharing these great tips, they would definitely come in handy.

Keep rocking!

All the best,
Mavis
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Cherrie Bautista January 27, 2011 at 12:31 pm

This is so cool! You’re absolutely right, the lack of notifications on the fan page sometimes causes people to not be engage at all. But hopefully people won’t abuse the power of these apps as well. I will go ahead and test drive the HyperAlerts! Thank you, Kim!
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Rob Mobberley February 3, 2011 at 4:12 am

Kim

Have to post and say big thank you for this post – have seen the many thousands of posts over last years or so on facebook pages asking for a notifcation facility direct from FB and had all but given up hope that there would ever be a solution. And although this is not a direct FB provided solution it doe prove that someone was listening (or having the same frustrations!).

At last I can get instant/regular notifications of when our fans post on our fan page – simply brilliant.

Rob

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Toni King February 3, 2011 at 11:18 pm

Hey Kimberly,
I just registered for the HyperAlerts.
One thing I found was that it did require access to my account.
Not that that’s an issue, I was just surprised after reading that it didin’t.
Thanks for sharing this valuable info.
In Health and Harmony
Toni
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Nicole Rushin February 4, 2011 at 8:21 am

Interesting post. I have always been annoyed that our fan page updates don’t show up in our notifications. Did you ever go back and do a post on the nutshellmail.com?
Great information, as always.
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Ben Huynh April 30, 2011 at 12:43 am

Great informative. Thank you!
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Jac Evans January 10, 2012 at 11:37 am

Hi
These three solutions are the nice ways for show the notification. To like fan page is also the good thing.
thanks,

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