Make PopUp Domination 2.0 Work With WordPress 3.3

January 5, 2012 · 27 comments

in Time Sensitive, WordPress

Make PopUp Domination 2.0 Work With WordPress 3.3

Plugin Patching!

Did your PopUp Domination plugin blow stuff up when you upgraded WordPress? If you were using Version 2.0 it probably did!

Sometimes marketers find themselves in a emotional bind and try to go for a sale when its a bad idea…. Instead of taking care of a support issue they try to force an upsell…

That’s unfortunately what we’ve seen from Michael Dunlop’s team at PopUp Domination this week and it’s left many bloggers feeling stranded.

PD is a cool plugin. A lot of marketers love it. I don’t use it on my mainblog (I use WPSubscribers) but I do carry a developers license so I can use it on client sites I set up (one of the only things WPSubscribers does not offer).

If you run PopUp Domination 2.0 you know that it doesn’t work with WordPress version 3.3. Rather than patch 2.0 for you they’ve tried to pressure you into a premium upgrade.

One of my friends went so far as to contact support to see if there was a workaround and the best they could do was to advise her to purchase 3.0 at the retail price now.

Give me a break.

We can fix this… I’ll show you how!

I understand charging for upgrades… but not for serious bug fixes… and not in the first couple weeks that the prior paid-for-version goes out of being current. Six months perhaps, maybe… a month or less? Tacky.

Anyways, I digress…

It turns out its actually relatively easy to get PopUp Domination 2.0 working with WordPress 3.3 by making a simple tiny code change.

You don’t even have to log in via FTP but can access the plugin code by going to Dashboard -> Left Sidebar -> Plugins -> Editor (it’s in the popout menu). Once your in there, select the plugin from the drop-down in the upper right and then you will see the file list to pick from in the right margin.

Make PopUp Domination 2.0 Work With WordPress 3.3

The solution to fix it comes from Paul who shares that we simply need to first click on the file named popup-domination.php. That’s the file we’re going to edit to make PopUp Domination work with WordPress 3.3.

Then search for the line that reads:

wp_admin_css( 'theme-editor' );

here, add 2 // characters before it. You will make it look like this:

// wp_admin_css( 'theme-editor' );

This comments out the line – which tells WordPress to skip over (ignore) it.

Then click the “update file” button.

That’s all you need to do.

Be very careful while editing this file because even a minor typo can cause your blog to have issues and you to need to fix it from the hosting level. There are some other disclaimers shared in Paul’s post you may want to look at if you have a moment too.

So there ya go… now you’ve got Popup Domination v 2.0 working on WordPress 3.3!

Are you using PopUp Domination? What’s your favorite feature?

~ Kim ~
Simple Tech Tips For Marketing

Get The Inside Scoop!
social tripletKeep up with all the latest social marketing changes!


27 comments
Chris Burpee
Chris Burpee

Thanks for this post Kim. Might just switch to something else based on principle. Cheers.

Danny
Danny

Nice helpful post, Kim.

Firstly, even suggesting people go for a paid upgrade just to cover where support is lacking, is a disgrace...

If this were truly what transpired, I am not too impressed with the makers(owners)....approach, and it just reinforces what I have said about some marketers going over the top, just to make a sale.....

Some support for products(services) is great, whilst others can be very poor...

I almost purchased Popup Domination as it was so often spoke of, out on the web.

Then I ended up going with WPSubscribers, which seems to be a far more complete package....

The only downside with WPSubscribers has been that the Popup Function does not work in many cases....and there is a fair amount of talk on the web regarding this, and quite a few solutions(fixes) being proposed....

Spoke to the owners, and mentioned I have tried all the suggested fixes, to no avail.

Which is really sad as the Popup function(s) are one of, if not the key feature of the program....

Ironically, I was just about to write up a WPSubscribers review, then all the popup issues started.....so I'll give them the benefit of the doubt, and hold off the review to confirm whether the issues are software related, or not.....

Peter van Veen
Peter van Veen

Thanks a lot for this solution, Kim! Without this I had to buy the new version or to disable the plugin. You've made my day!

CJ
CJ

Thank you for your tutorial. You save my life. I owe you my life. lol. Awesome. thanks.

Michaele Harrington
Michaele Harrington

Hey Kim,

Yeah PD completely blew up my site in January this year!

Their support team at the time were appalling and care factor for the issues it created were zero. I'm sure I wasn't the only one who sent tickets saying Wordpress no longer supports is_rtl() function!

Anyhow, the release of 2.5 apparently fixed the issues and stopped it from breaking WP, but by then I had disabled it and given up.

2 weeks ago I decided I would reinstall it on one of my sites and low and behold, it breaks 3.4! It's blocking the wp-admin again and the white screen of death is back if you try and update anything.

At least the one thing that's working in their favor this time, is they have a new support person in place. Although I don't yet have a fix, the new guy I'm working with (Billy) is responsive and on the ball.

Thanks as always Kim for keeping everyone up to date on what breaks, and how to fix it!

Cheers,

Michaelé

Martin
Martin

Hey Kim

Not sure if you got the email, but according to their blog too, as of 13th Feb version 2.5 will fix this problem and a few other minor things.

Although I tried the simple upgrade and now have a non-functioning standalone install... so good luck if you try it :-)

Now testing out their support, although not too hopeful as their support staff haven't answered any problems on getsatisfaction for about a month by the looks of it.

Chante Epps
Chante Epps

Thanks Kim for an extremely helpful post. I have had this issue and had no idea it had anything to do with not having the upgrade to pop-up domination.

The instructions you mentioned were clear enough even for someone like myself who usually cringes at the thought of anything technical.

All the best,

Chante Epps

facebook_DrLisaThompson
facebook_DrLisaThompson

This is going to sound like a silly question:

My problem with Pop Up Domination is with the Mailing List Manager. My autoresponder is aWeber. I can connect to aWeber, but when I press the button to get my email lists, I get a 0 instead of my aWeber list box showing up. Will this code help with that? Also, where do I find this line of code in the popup domination.php file?

Thanks!

Lisa

P.S. I have emailed Michael and James numerous times to get this situation resolved. Is there any way to report them for bad customer service?

faissal alhaithami
faissal alhaithami

I hate dealing with codes but this one was so easy :D and finally my popup started popping again.

Thanks a lot Kim for the step by step guide.

shannon
shannon

I have not used this plugin before. Is it decent for it's use's? I have long played with popups and always decided to not go that rote as I found it got in the way of my readers just getting to the main reason they were there..reading. I have started ot rethink this idea and am looking for a good plugin for this function.

Alex
Alex

well? is it that simple to solve the problem??! i could never know if i hadnt come across your site, thank you for the instruction, Kim!

Jane
Jane

It is interesting to know about PopUp Domination's capability which is not available with WPSubscribers. Thank you for your advise to fix the problem instead of purchasing 3.0 at retail price.

Rick Salas
Rick Salas

Thanks for the information on Pop Up Domination Kim. I've found that downloading some plugins can do some really weird things to your site. Our team actually does all the testing of these before we ever add them to our sites. It's a good idea for people to have a testing site that tests these plugins and make sure they wont negatively effect your site as well as make sure they actually increase conversion rates among other things. We just recently found that a social site plugin caused posts to only get indexed half way and will actually get peoples content to drop down a few pages fast. I forgot which one it was but we could see where it only indexed up to the button and down the widget area. Everything else was getting omitted from the search engine spiders but we took care of that problem like it never happened. I do have Pop up Domination from my team leaders developer rights but we are still testing and tracking on it to see what it can do for us. Looks very promising though but some things are not always good for a site unless you dome some research. But then again, people can also have Pop Up Domination working for them where they can sleep at night. But I would definitely advise people to set up a testing site.

Rick

Beth Hewitt
Beth Hewitt

Hey Kim,

One again you have found a solution to something that we wouldn't have known about had you not done some digging for us.

The irony is, had the pop up dom team given us the free solution more people might be willing to upgrade later down the line. but hey ho!

Thank you for your continued support and willingness to go the extra mile. I would urge anyone who is scared to do this patch themselves to lean on Kim's services, she is worth every cent :)

We Love You Kim,

Beth :)

Parekh
Parekh

I'm not much of a "PopUp person". These ads usually annoy readers, idea supported by my friends too.

Cindy
Cindy

Such a great text, actually that's i've been looking for...I haven't used PopUp Domination because I thought it doesn't work properly with WP. But know, I surely want to give it a try, thanks to your tutorial;)

Dan Keller
Dan Keller

I agree..that is very tacky and low class of the owner of Popup Domination. I can guarantee that Andy from ComLuv would provide the fix instead of going for the up sell. On that note, I was just reading your review on CL premium as I believe I am going to pull the trigger and make the purchase. I will not be buying Popup Domination.

Kim Castleberry
Kim Castleberry

Danny can you share some information with me on what you're experiencing with WPSubscribers? Perhaps I can be of assistance. I've actually been with that plugin since before the current owners owned it LOL. Perhaps I can give ya an idea or something.

Kim

Kim Castleberery
Kim Castleberery

Hey Lisa, unfortunately this will not fix that problem. Popup dom usually integrates really cleanly with aweber so I'm a little curious as to what else you may have going on. Have you tried disconnecting aweber & PD and going back through the integration steps from the beginning? (I'm sure you have if you've been in touch with their support). This code is for a very different issue and relates to the fact that the version 2 of the plugin is completely incompatible with v 3.3 of Wordpress. Your issue unfortunately is something else. I'm sorry to hear your having poor support from them :(

Kim

Kim Castleberery
Kim Castleberery

Yup Alex, it's that simple! Doesn't make any sense they couldn't have just offered their 2.0 users a patched file. Kinda interesting!

Kim

Kim Castleberery
Kim Castleberery

Hey Jane, I agree. I'm not really sure why Jenni (from WPSubscribers) has not made a developers license available. That's not really a "feature" but when dealing with clients its still important to a few of us. Hopefully she'll reconsider in the future.

Kim

Danny
Danny

Sorry for the late response, Kim.

Thanks for your kind offer of assistance....

Well, what I have noticed is that, WPSubscribers Popup function and the Header bar worked for a short time(a few views) then have stopped working(appearing) altogether....

After going over to IE(Internet explorer) I did get the popup to show, which means it's something to do with Mozilla Firefox....

Tried all suggested Firefox fixes, to no avail....

Considering IE is a CPU hog and turns My Adsl Broadband into dial up speed, I am unable to use IE(Also, IE is very vulnerable to security issues)......

So to give you some data to work with, if I went and set up another popup or new header bar, they would probably appear for a around five or so views, then vanish...

Clearing cookies, etc, get's them to return, though, only for another one or two views, then they are gone for good.....

Also tried disabling w3 cache, though, it made no difference......

The problem is that I do get quite a large percentage of my traffic from Mozilla Firefox users(majority) which will make my current efforts of list(subscriber) building, all the more difficult......

Again, thanks for your concern regarding my WPSubscribers issues.

Danny