The FTC is very particular about what defines text spam – and it carries a LOT of rules regarding it’s proper compliance with the SMS marketing law.
Since I’ve gotten some spam SMS texts tonight, I thought you may find this useful.
“It turns out, many carriers (including the big four US carriers: Verizon, AT&T, Sprint, and T-Mobile) let you report spam messages by forwarding them to 7726. It won’t necessarily stop the messages from coming to you right away, but like reporting spam in Gmail, it’ll help them filter those messages for everyone in the future.” via Lifehacker
My additional tip to add to this is to save 7726 to your contact list as SPAM SMS REPORT so that you can easily forward the text in the future without having to look this up.
If you forget the number, 7726 spells “SPAM” on your keypad.
Once you forward it, you will receive a message from your mobile provider asking you to reply, this time with the phone number that SENT the spammy text to you. Reply with that and you will get a thank you confirmation letting you know that this is being shared with their security team.
In addition, if the spam violates the FTC law, you may also file a CAN-SPAM complaint for this type here. It would fall under Wireless Devices and then under “telemarketing” or “deceptive advertising”. (Spam emails and spam texts, to a mobile device, are lumped together in this form.)
The FCC page also reminds you to go ahead and forward it to the carrier number in addition to your FCC complaint filing.
If your carrier is not mentioned, you may consider sending them a tweet and finding out if they support this – or a different number.
Good luck and happy texting!
~ Kim ~
Simple Tech Tips For Marketing
PS: If a message is obeying the law, and you simply want to opt out, then just reply to the original message with STOP. Per the law that will generally opt you out. However, with TRUE spam, you don’t want to reply to it as it will confirm to the spammer that your number is valid.